Digital Operations Lifecycle Engineer - Platform Management (all genders)
Division
Customer Service / Academy, Digitalization
Company
Syskron GmbH
Location
Neutraubling (near Regensburg), Germany, Regensburg (Maximilianstraße), Germany
Join as
Professionals
Worktime
Communicating working hours, Part-time, Full-time
Your tasks
- You are responsible for the engineering and remote commissioning of customer projects worldwide and act as a controller (supervising role) in an international environment.
- You support the execution of end‑to‑end release tests and contribute actively to quotation and proposal preparation.
- In close collaboration with relevant stakeholders and the development department, you ensure that our software is continuously, purposefully, and sustainably developed to secure the lifecycle of our IT/OT applications.
- You take over operational tasks as well as 2nd‑level support for network, security, IT/OT systems, applications, and services.
- You provide technical support to Customer Support in problem analysis and troubleshooting, thereby making a significant contribution to the stability and quality of our solutions.
- You contribute to IT/OT asset management, including the maintenance and further development of SAP and ServiceNow structures as well as other required tools.
- You are responsible for knowledge transfer, conduct coaching activities, and create and maintain training documentation.
Your profile
- You have several years of professional experience in an IT/OT, digital operations, or service management environment, ideally based on ITIL.
- You bring advanced knowledge of IT/OT systems, networks, security, or digital services.
- You have experience in taking on partial project responsibility.
- You have experience working with SAP and/or ServiceNow systems, ideally in the context of IT/OT services, asset management, or service management.
- You work in a structured, independent, and solution‑oriented manner.
- You are a team player, have strong communication skills, and operate confidently in an international environment.
- You have very good German skills and good English skills.
Your application
Interested? Apply online now!
If this sounds interesting to you, we really would like to get to know you!
You can submit your application in German or in English.
Do you have any further questions? For more information please call +49 9431 79857-1111.
To be able to process your application efficiently and promptly, we would kindly ask you to use our online form.
This position is also suitable for people with disabilities.
* To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.